Business Administrator Apprenticeship
Level 3
Level 3 Business Administrator Apprenticeship
Core Programme Details
Develop a skilled, motivated administrative team that can contribute from day one. The Level 3 Business Administrator Apprenticeship combines practical, workplace-based learning with structured professional development, helping your staff improve processes, support colleagues, and grow into confident business professionals.
TYPICAL DURATION
13 MONTHS
TRAINING
LEVEL
LEVEL 3
TRAINING
METHOD
BLENDED
ASSESSMENT
METHOD
PORTFOLIO
FUNDING
VALUE
UPTO 100%
A Structured Approach to Learning
Strategically Designed for Business Impact
The 13-month Level 3 Business Administrator Apprenticeship follows a clear, phased structure that has been carefully developed by experienced educators and industry experts. Each phase is designed to build knowledge, develop practical skills, and strengthen professional behaviours that can be applied immediately in the workplace.
Your apprentices will move through four distinct stages, each with a focus on applying learning directly to their role. This ensures they are not just developing in theory but gaining the confidence and capability to make a measurable impact on your organisation from day one.
This structured approach not only supports the short-term needs of your business, such as improving efficiency, communication, and organisation, but also lays the foundation for long-term staff development. By the end of the programme, your employees will be prepared to take on greater responsibility, contribute more effectively across teams, and grow into future leaders within your organisation.
Phase One: Foundations (Weeks 1–8)
Learners on the Level 3 Business Administrator Apprenticeship build a strong foundation of knowledge that is directly relevant to the modern workplace. The programme goes beyond theory by combining essential business concepts with practical application, ensuring every apprentice develops the confidence and competence to add value to your organisation from the very start.
Key areas of learning include:
- Business Fundamentals and Organisational Structures – understanding how businesses are set up, how different teams work together, and the role administration plays in supporting operations.
- Legal and Regulatory Requirements – developing awareness of compliance, data protection, health and safety, and industry-specific regulations.
- Communication and Stakeholder Engagement – learning how to communicate clearly and professionally, adapt to different audiences, and build strong working relationships.
- Time Management, Planning, and Professional Behaviours – mastering the skills needed to prioritise tasks, manage workload effectively, and maintain professionalism in all workplace interactions.
To reinforce learning, apprentices complete research tasks and workplace activities linked to their employer’s processes, policies, and sector-specific practices. This approach ensures every element of the programme has immediate relevance, allowing learners to apply new knowledge directly to their role and contribute meaningfully to the success of your organisation.
Phase Two: Core Skills Development (Months 3–6)
Building on their core knowledge, apprentices move into the practical stage of their development, applying skills directly within your organisation. With guidance from a dedicated Learning Support Coach, they gain hands-on experience while developing confidence and professional competence.
Key focus areas include:
- Observations and Professional Discussions – apprentices are guided through workplace tasks and reflect on their experiences to reinforce learning and develop critical thinking.
- Task Management, Project Support, and IT Proficiency – apprentices support projects, manage day-to-day tasks efficiently, and build strong digital skills that enhance productivity.
- Decision-Making, Problem-Solving, and Workplace Efficiency – they learn to make informed decisions, tackle challenges effectively, and improve workflows within your organisation.
- Continuous Professional Development Planning – apprentices are encouraged to identify areas for growth, set achievable goals, and track progress, creating a pathway for long-term career development.
This stage ensures that apprentices are not only applying what they have learned but also enhancing your organisation’s operational efficiency while preparing for future leadership or specialist roles.
Phase Three: Enhancement (Months 7–10)
In the final stage of the apprenticeship, learners focus on advanced skills and sector-specific applications, preparing to make a tangible impact within your organisation. With tailored coaching and guidance, apprentices take on workplace projects designed to deliver measurable results.
Key focus areas include:
- Project Management and Improvement Initiatives – apprentices lead or contribute to projects that enhance processes, efficiency, and outcomes within your business.
- Sector-Aligned Tasks – tasks are tailored to the apprentice’s pathway, whether that is healthcare, recruitment, automotive, financial services, or engineering, ensuring work is immediately relevant and valuable.
- Leadership and Professional Skills Development – apprentices build confidence, enhance decision-making abilities, and develop key professional behaviours that prepare them for future management or specialist roles.
This stage ensures that your apprentices not only consolidate their learning but also deliver practical benefits to your organisation while positioning themselves for career progression.
Phase Four: End Point Assessment (Months 11–13)
Apprentices are fully supported to complete their End Point Assessment, showcasing their competence across Knowledge, Skills, and Behaviours. Hatch ensures that your team is confident, prepared, and ready to demonstrate the value they bring to your organisation.
Support includes:
- Portfolio Preparation and Presentation – guidance on compiling evidence of work, projects, and achievements to demonstrate practical experience and learning.
- Knowledge Test and Mock Assessments – practice assessments and tests to reinforce understanding and readiness for the official evaluation.
- Project Delivery and Professional Discussion – apprentices present their workplace projects and engage in a structured discussion with an assessor to highlight problem-solving, decision-making, and sector-specific expertise.
This approach ensures apprentices leave the programme not only qualified but confident, workplace-ready, and capable of contributing effectively from day one.
Why Employers Choose This Apprenticeship
The programme is designed not only to deliver immediate value to your organisation but also to support long-term staff development. Every apprentice completes the core Level 3 Business Administrator Apprenticeship, while also having the option to integrate additional sector-specific pathways.
These pathways provide targeted knowledge and compliance training in areas such as NHS and Healthcare, Recruitment and HR, Automotive and Sales, Finance and Banking, and Engineering and Manufacturing. This ensures that learners gain both the broad skills of a professional administrator and the specialised expertise your industry requires.
- Practical Impact: Apprentices apply core business administration skills alongside sector-specific knowledge directly to their role, improving efficiency, communication, and teamwork.
- Cost-Effective: Fully funded through the Apprenticeship Levy or government co-investment, making professional development accessible and sustainable.
- Retention and Motivation: Structured development combined with sector pathways boosts loyalty, morale, and career progression, helping to secure your future talent pipeline.
- Flexible Delivery: Our blended approach to learning, including workshops, coaching, and workplace practice, ensures minimal disruption while maximising impact.
FAQ’s
What is the Level 3 Business Administrator Apprenticeship?
It is a structured training programme combining on-the-job learning with expert-led workshops. Apprentices develop the knowledge, skills, and behaviours needed to improve business processes, support colleagues, and grow into confident professionals.
How long does the apprenticeship take?
The standard duration is 13 months. This includes all phases from foundational learning to end point assessment, allowing apprentices to progressively apply their skills in your organisation.
How is the apprenticeship delivered?
The programme uses a blended approach: online learning, face-to-face workshops, on-the-job coaching, and sector-specific projects. This flexible delivery ensures minimal disruption to business operations.
What funding options are available?
The apprenticeship is funded through the Apprenticeship Levy for levy-paying employers or through 95% government co-investment for non-levy paying organisations, making it a cost-effective solution for workforce development.
Can the apprenticeship be tailored to our sector?
Yes. We offer sector pathways including healthcare, recruitment, automotive, financial services, and engineering. Apprentices gain sector-specific skills and knowledge while completing the core business administration programme.
What benefits can my organisation expect?
Employers gain motivated, capable staff who contribute from day one. Benefits include improved efficiency, stronger team communication, consistency in business processes, and a pipeline of skilled employees for future leadership roles.
How is apprentice progress monitored?
Apprentices are supported by a Learning Support Coach who provides regular one-to-one coaching, progress reviews, and guidance on workplace tasks. This ensures timely achievement of competencies and maximises business impact.
What is the End Point Assessment (EPA)?
The EPA is the final stage of the apprenticeship where the apprentice demonstrates competence across Knowledge, Skills, and Behaviours. It includes a portfolio, a knowledge test, and a professional discussion. Hatch provides full support to prepare apprentices for success.
How do we get started?
Simply contact us to discuss your workforce needs, apprenticeship funding, and delivery options. We will guide you through the process of recruiting apprentices, integrating them into your organisation, and supporting them throughout the programme.
Link to: Level 3 Business Administrator Apprenticeship – Employer Prospectus
Link to: Level 3 Business Administrator Apprenticeship – Employer Prospectus
Link to: Business Administrator Apprenticeship – Level 3
Need More Information
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