Estate Agency

Apprenticeship Pathway

Professional Training for the Property Sector

Develop skilled administrators who understand the fast-paced world of property sales and lettings, from compliance and client care to efficient office management. At Hatch, our apprenticeships combine the core Level 3 Business Administrator programme with sector-specific training designed for estate and lettings agencies.

This tailored approach gives your team the practical knowledge, communication skills, and compliance awareness needed to support negotiators, property managers, and senior staff, adding measurable value to your business from day one.

Link to: Business Administrator Apprenticeship – Level 3Link to: Business Administrator Apprenticeship – Level 3

Sector-Focused Learning

Delivered alongside the core Business Administrator programme, our Estate Agency Pathway includes additional modules such as:

  • Property law, regulations, and compliance (AML, GDPR, tenancy legislation)
  • Sales and lettings processes and documentation
  • CRM and property management software
  • Customer relationship and negotiation skills
  • Marketing and business development support
  • Professional communication and time management

By combining essential business administration training with real-world property expertise, apprentices gain the confidence to deliver professional, compliant, and customer-focused support within your agency.

Why It Works for Estate and Lettings Agencies

Estate agencies thrive on trust, efficiency, and customer experience, and our apprenticeships are designed to build those foundations. Apprentices bring value to your business by:

  • Supporting sales and lettings operations: Managing listings, viewings, contracts, and client communication.
  • Enhancing compliance: Ensuring processes align with AML, GDPR, and industry regulations.
  • Improving efficiency: Streamlining admin, CRM, and back-office systems to save time and reduce errors.
  • Building future-ready talent: Developing motivated professionals who can progress into senior admin, negotiator, or office management roles.
Link to: Estate Agency Pathway – ProspectusLink to: Estate Agency Pathway – Prospectus

Reasons to work with Hatch?

  • Immediate business impact: Apprentices contribute to daily operations from the start.

  • One-to-one support: Personalised coaching ensures progress aligns with your business goals.

  • Flexible delivery: Training blends online learning and workplace application to minimise disruption.

  • Fully funded: Apprenticeships can be up to 100% government funded, making staff development cost-effective.

  • Talent retention: Apprentices are more likely to stay and grow within your organisation, building loyalty and expertise.

Ready to Build Your Estate Agency Team?

Ensure your administrative team is confident, compliant, and equipped to meet the demands of the property sector.

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