NHS and Medical Sector

Apprenticeship Pathway

Practical Training for the NHS
& Medical Sector

Our NHS Business Administration apprenticeships are designed to equip learners with the knowledge, skills, and behaviours needed to support healthcare teams effectively. Apprentices are trained in safeguarding, GDPR compliance, patient-centred care, and multi-disciplinary teamwork, allowing them to make a real contribution from day one.

By combining practical experience with sector-specific learning, apprentices help improve operational efficiency, support clinical staff, and contribute to smoother daily processes. Over the course of the programme, they develop confidence, professionalism, and a clear understanding of NHS policies, helping your organisation run more effectively.

Link to: Business Administrator Apprenticeship – Level 3Link to: Business Administrator Apprenticeship – Level 3

NHS & Medical Sector-Focused Learning

Alongside the core Level 3 Business Administrator Apprenticeship, our NHS pathway provides apprentices with additional sector-specific knowledge and practical skills to excel in healthcare administration roles. Key areas include:

  • Patient Confidentiality and Data Protection – Learn how to handle sensitive patient information securely, understand GDPR regulations, and maintain trust in all interactions.
  • Understanding NHS Systems and Acronyms – Gain familiarity with NHS procedures, terminology, and digital systems to navigate the healthcare environment efficiently.
  • Supporting Teams and Multi-Disciplinary Working – Develop the skills to collaborate effectively with clinical and administrative teams, ensuring smooth operations and patient-centred care.
  • Health and Safety and Safeguarding Practices – Understand best practices for creating a safe working environment, recognising risks, and protecting patients and colleagues.

This additional pathway ensures apprentices are not only competent in core business administration tasks but also confident in applying their knowledge to real healthcare settings from day one.

Key benefits for NHS employers

  • Tailored learning aligned with NHS policies: Apprentices gain knowledge relevant to your organisation’s procedures and priorities.
  • Compliance with healthcare regulations: Ensure your team understands safeguarding, patient confidentiality, and GDPR requirements.
  • Improved productivity and process efficiency: Apprentices contribute immediately, supporting administrative tasks and freeing up staff to focus on patient care.
  • Pipeline of motivated, career-focused talent: Develop your future administrative leaders and create a sustainable talent pool for your organisation.

Reasons to work with Hatch?

  • Immediate Impact in Real NHS Roles – Apprentices put their learning into practice straight away, supporting administrative and clinical teams while gaining hands-on experience that benefits your organisation from day one.

  • Personalised Coaching and Mentoring – Each apprentice receives one-to-one guidance tailored to their needs, helping them develop confidence, professional skills, and a clear understanding of NHS processes.

  • Flexible Learning That Fits Your Workplace – Our blended delivery approach, combining online learning, workshops, and on-the-job training, ensures apprentices can develop their skills without disrupting day-to-day operations.

  • Stronger Workforce Retention and Engagement – By investing in apprentices’ development, your organisation builds loyalty, improves morale, and creates a pipeline of motivated, career-focused administrative staff ready to grow within your team.

Link to: NHS & Healthcare Pathway – ProspectusLink to: NHS & Healthcare Pathway – Prospectus

Ready to Grow Your Healthcare Team?

Invest in confident, skilled, and compliant administrators who can support your teams from day one.

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