Business Administration Apprentice – Plaistow

Job post summary

Date posted: March 25, 2026

Pay: From £8.00 per hour

Job description:

Business Administration Apprenticeship Level 3

Location: Plaistow, E13
Hours: 30 – 40 hours per week
Pay: Minimum Apprenticeship Wage

Role Overview

A client of ours is seeking a motivated and enthusiastic Apprentice Administrator for their Early Years setting. This role has a strong focus on reception duties and front-of-house responsibilities, providing a warm, professional, and efficient service to parents, visitors, and staff.

The successful candidate will gain valuable hands-on experience while working towards a recognised Business Administration Apprenticeship qualification. Full training and support will be provided.

Key Responsibilities

Reception Duties

• Act as the first point of contact for parents, carers, visitors, and external professionals.
• Provide a welcoming, professional, and friendly front-of-house service.
• Answer and direct telephone calls, take accurate messages, and respond to routine enquiries.
• Monitor visitor entry, ensuring sign-in procedures are followed in line with safeguarding requirements.
• Manage incoming and outgoing post, deliveries, and couriers.
• Maintain accurate visitor records and support attendance monitoring.
• Prepare and distribute letters, newsletters, and information packs.
• Manage meeting room bookings and hospitality arrangements for meetings and training sessions.

Administrative Responsibilities

• Filing, scanning, photocopying, and record keeping.
• Data entry and updating electronic records using nursery management systems.
• Maintaining accurate and confidential child and family records.
• Support the admissions process, including preparing enrolment documentation and maintaining waiting lists.
• Assist with general office organisation and workflow improvements.
• Support the Nursery Manager and leadership team with administrative duties as required.
• Participate fully in apprenticeship training and complete coursework within agreed timescales.

Communication and Professional Conduct

• Communicate effectively and professionally with parents, staff, and external agencies.
• Maintain positive relationships with families.
• Demonstrate professionalism, reliability, and discretion at all times.
• Work collaboratively with colleagues to support the smooth running of the setting.
• Promote the nursery’s values and ethos.

Safeguarding, Health & Safety and Equality

• Follow all nursery policies and procedures.
• Always adhere to safeguarding and visitor security procedures.
• Promote equal opportunities and inclusive practice.
• Maintain confidentiality in line with GDPR requirements.
• Undertake any additional duties appropriate to the role.

Qualifications

Essential:

• GCSE (or equivalent) in English and Maths (Grade 4/C or above).
• Willingness to undertake and complete a Business Administration Apprenticeship within the Early Years Sector.

Skills and Abilities

Essential:

• Friendly and professional communication skills.
• Confident telephone manner.
• Basic IT skills (Microsoft Office, email, data entry).
• Good organisational skills (diary management, scheduling)
• Ability to follow instructions and work as part of a team.
• Good attention to detail.
• Willingness to learn and develop new skills.

Personal Qualities

• Professional and well-presented.
• Punctual and reliable.
• Positive attitude and eagerness to learn.
• Calm and confident when dealing with parents and visitors.
• Respectful, inclusive, and approachable.
• Committed to safeguarding and promoting the welfare of children.

Other Requirements

• Willingness to undertake an Enhanced DBS check.
• Commitment to completing apprenticeship training and coursework.
• Understanding that the role requires regular interaction with children, families, staff, and visitors.